Baj88 Privacy Policy — Protecting Your Data

Baj88 (referred to as "we", "us", or "the platform") is fully committed to protecting user privacy. This Privacy Policy applies to the baj88.ws website and all associated mobile apps and services.

This policy clearly explains what data we collect, why we collect it, how long we keep it, and what rights you have over your information. Our commitment is full transparency.

By using baj88's services, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please discontinue use of our services and contact support.

Baj88 only collects information that is strictly necessary to operate its services. No excessive or irrelevant data is collected.

Baj88 uses collected data only for specific, legitimate purposes. Our core principle is simple — nothing is used beyond what is necessary.

• Identity information is used for account creation, verification, and management.
• Financial information is used to securely process deposits and withdrawals.
• Technical data is analysed to detect fraud, multiple accounts, and money laundering.
• We may send emails or SMS messages about promotional offers and bonuses — you can opt out at any time.
• Gaming data is monitored to support compliance with our Responsible Gaming policy.
• Anonymous analytics data is used to improve site performance.
• To meet legal obligations and submit reports to the relevant authorities.

Baj88 does not sell your personal information to any third party. However, limited data may be shared in the specific circumstances outlined below:

• Payment Provider: Only the information required to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Game Provider: Live Casino and slots game providers receive only the limited data needed to run the games — never a full user profile.
• Legal Authorities: Data may be disclosed when required by Bangladeshi or international law, court order, or regulatory investigation.
• Fraud Prevention Agencies: Suspicious transactions or fraudulent activity may be reported to the relevant authorities.
• Business Transfer: In the event of an acquisition or merger, baj88 may transfer user data to the new entity, with prior notice given to users.

Baj88 uses industry-leading technology to keep your data secure. Our security infrastructure is regularly tested through independent third-party audits.

• 256-bit SSL/TLS Encryption: All data — from site access to every transaction — is transmitted through encrypted channels.
• AES-256 Storage Encryption: All sensitive data stored on our servers is protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): You can enable SMS or app-based 2FA on your account for an extra layer of security.
• Firewall & DDoS Protection: Our servers are protected by multi-layered firewalls and DDoS mitigation systems.
• Regular Security Audits: Independent security experts conduct regular audits of our systems.
• Data Breach Protocol: In the event of a security breach, we will notify affected users within 72 hours.

Baj88 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Baj88 does not retain data beyond what is necessary. Our data retention policy is based on legal obligations and operational requirements.

• Account Information: Retained for the duration of account activity and for 5 years after closure — as required by law.
• Transaction Records: Retained for a minimum of 5 years in compliance with financial regulations.
• KYC Documents: As required by law, records are retained for 5 years following account closure.
• Gaming Logs: Retained for up to 2 years for dispute resolution, then permanently deleted.
• Analytics Data: Once anonymised, data may be retained long-term — with no personally identifiable information attached.
• Cookie Data: From session to a maximum of 1 year, depending on the type of cookie.

Baj88 believes your data belongs to you. That's why we uphold the following rights and actively help you exercise them.

Baj88 strictly does not collect any data from users under the age of 18. Our platform is intended exclusively for adults.

• Date of birth is verified at registration. Users under 18 will not be able to complete the sign-up process.
• Where necessary, we may request documents to verify your age.
• If a minor is found to be using an account, it will be immediately suspended and all associated data will be deleted.
• If parents believe their child is using our platform, please contact us immediately.

The baj88 platform works with select third-party game providers, payment gateways, and analytics services. Each has its own privacy policy.

• Game Provider: Established providers such as Evolution and Pragmatic Play receive limited data solely to operate their games, and they adhere to their own international security standards.
• Payment Partners: MFS providers such as bKash, Nagad, and Rocket receive only the data necessary to complete transactions.
• Analytics Services: Standard analytics tools are used for anonymous traffic analysis. No personal information is included.
• Fraud Prevention: International fraud detection systems are used to identify suspicious activity.

Baj88 may update this Privacy Policy from time to time. Revisions may be made in response to changes in law, the introduction of new services, or improvements to our security practices.

• If significant changes are made to this policy, you will be notified in advance via your registered email.
• The date of any changes will always be shown at the top of the page as "Last Updated".
• Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy.
• If you object to any changes, you may request to close your account.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team.